How do I return an item? Refund/Return Policy: Original
sales receipt must accompany returns. We accept returns for exchange or refund
7 calendar days after delivery of the product. At our sole discretion after 7
calendar days, we will offer an exchange or store credit only. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection
of item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 7 days if you intend to return ANY item sent from our store.
Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault.
Antiques Express LLC 125 King Street Charleston, SC 29401 CS Phone # 843.853.3104 |